Ii return the affected product to giant with the return authorization number issued by giant.
Giant electric bike warranty.
Giant warranties all giant branded gear against defects in materials and manufacturing for at least one year from the date of purchase.
Everything you love about road riding with an added boost of pedal power.
For orders placed at a giant retailer please contact your retailer.
Electric bike motor controller and battery pack 2 years or 600 charges whichever comes first all original bontrager forks parts and components except consumables such as tires and tubes 1 year apparel bags bar tape gloves grips helmets lights excluding bulbs and batteries rims shoes tires and tubes.
Due to current measures to protect the safety of our distribution center employees customer service team.
Products other than bicycles purchased via weblink.
Learn about how our home delivery service works.
The following limited warranty applies to all current giant liv bicycles manufactured from 2012 onwards.
For online order issues please reply to your order confirmation email.
Giant was started in 1972 and is considered one of the big three in north america including trek and specialized.
Warranty of lifetime for the bicycle frame except on models intended for downhill purposes.
With more than 12 000 retail stores around the world giant is a leader in product experience and customer service.
For all other inquiries please fill out our contact form.
The battery is the beating heart of any electric bike and we ve partnered with one of the biggest and best manufacturers in panasonic to deliver a high quality long lasting and technologically advanced product.
The were one of the first bicycle companies to introduced strong lightweight aluminum alloy frames at a time when other companies were fixed on steel.
This type of frame is now used throughout the industry.
Whether you re riding over a mountain pass or simply down to the corner market now you can ride farther and faster than you ever thought possible with an electric road bike from giant.
In 1987 with the high volume production of their cadex carbon frame bike giant was the first major bicycle company to mass produce a carbon road bike.
Find out more about its class leading performance in our guide.
In 1997 giant introduced a road bike with compact geometry which meant it had a sloping top tube and smaller rear triangle.
If you need assistance regarding you bicycle s warranty please take your bicycle to your local authorized giant retailer.