This only happens when the opener thinks someone or something it trapped under the door or standing in the path of the door while you are trying to close it.
Genie garage door opener not closing.
How to troubleshoot a door that doesn t close on a genie model 940a step 1.
The 1 st most common way the safety system is fooled into thinking it should not close is misalignment of the safety sensors.
Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings.
Why does my genie garage door opener reverse open when i try closing it.
Tools children s toys and other.
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Confirm the safe t beam is correctly aligned.
This is one of the sensors.
If anything interrupts this beam of light the garage door will not close and the ceiling light on the opener mechanism will flash as mentioned in the previous step.
Stops before it touches the floor.
One sends a beam of infra red light to the other.
Remove anything blocking the safe t beam at the base of the garage door.
The transmitters remotes will not work to close the garage door.
You will find that the door will only move an inch or so in the close direction and reverse.
The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors.
For expert advice contact your local genie professional dealer.
Genie garage door opener systems accessories and installations are well known and trusted by consumers.
Why is the safe t beam light blinking.
Troubleshoot any problems you may be having with your genie garage door opener including lights blinking door reversing remote issues and more.
Wipe down the receiver with a damp cloth and check that.