If the problem persists check to see if the red safe t beam led indicator is blinking.
Genie garage door opens but does not close.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
Genie openers apply only limited force to the garage door during closing.
Check for interference from adjacent photo eye sensors of any brand.
Door starts down then stops before it is closed.
Check for and clear any obstructions in its way.
You should now be able to operate the door using the genie garage door opener.
Press and hold the wall console button until the garage door is completey closed.
You may need to give the cord a slight yank to reconnect.
If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
Try to keep the cord as parallel to the rail of the garage door opener as possible.
Sometimes when a garage door won t open or close it does not actually mean there is anything wrong with the door your remote or even one of the opener assembly parts.
If an operational problem exists and the garage door opener will not close the opener can be forced to close.
The issue could all boil down to the simple goof of a disconnected motor.