I have a genie door opener and installation manual for the wall button has in warning.
Genie garage door opener wall switch not working.
A wall console unit for a garage door opener is not a complicated device so it s fairly simple to troubleshoot when something seems to go wrong.
Opener runs but the garage door does.
Your garage door may be disconnected from the opener.
See your owner s manual for more details.
The method to reengage the carriage depends on the model of garage door opener you own.
Replace the genie wall console if needed with the correct one for your garage door opener model.
The first image shows the genie chain drive carriage position connected to the garage door.
See why genuine parts matter.
This means it is in the engaged position.
Why genuine parts matter.
For series ii wall console you can remove the wires from the back of the wall console and touch them together to see if the garage door moves.
You should now be able to operate the door using your genie garage door opener.
Not sure what brand garage door opener is talked about here.
Depending on the model most work by connecting two to four wires onto terminals mounting the device on the wall and then plugging the unit into an electrical outlet.
Check that the emergency release cord has not been pulled.
In big bold letters saying be sure wire ends do not touch each other or other terminals.
If this is the reason you will need to reengage the carriage.
If it does proceed with repairing or replacing the wall console.