See your owner s manual for more details.
Genie garage door opener not responding to remote antenna extension.
Check all remotes if all the remotes and wireless devices stopped working at the same time this could indicate the circuit board needs replaced replace the remote battery if neccesary.
Replace the genie remote if needed.
Try using your remote to open or close your door to determine if the reprogramming was successful.
Check that the emergency release cord has not been pulled.
The method to reengage the carriage depends on the model of garage door opener you own.
Your garage door may be disconnected from the opener.
Then within 30 seconds hold the button on your remote for three seconds or until garage door opener s lights flash or the led light on your opener blinks.
To reprogram your garage door remote locate then press your opener s learn button.
Reprogram the remote to the power head.
Place a stepladder at the area of the garage door.
Check to be sure the antenna is attached and if it is not hanging down from the unit move the antenna so it can catch the beam being sent by the remote.
If the remote works from inside the garage but not from the outside then most likely the antenna wire on the garage door opener itself may be damaged broken or not in visible range.