This will determine if the issue is connected to the door itself or the opener.
Genie garage door opener motor runs but does not open.
If you find one unplug the door opener before tightening it.
If the problem persists check to see if the red safe t beam led indicator is blinking.
If the door closes but then immediately pops open again you ll need to check the limit settings which help the mechanism determine how far to move the door in order to close it properly.
Replace broken chain belts sprockets or pulleys.
Check for and clear any obstructions in its way.
Opener runs but the garage door does not move screw drive models make sure the carriage is engaged.
Sometimes homeowners will find that their automatic garage door opener runs but the door doesn t move.
The first step is to locate the emergency release and disengage it do it only if the garage door is completely closed.
This is an easy fix.
They can hear the motor going but the door itself is not opening.
If your genie garage door opener sounds like it s running but not moving and making a grinding noise it could be a coupler.
This is frustrating especially if you re trying to get your car out of the garage.
If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
Check to make sure the chain belt assembly is not broken or off its pulley.
Check to make sure the pulley is not boken.
If the settings are off the door will hit the ground before the opener believes it should.
If you find that it keeps running this can present a problem in your system.
Automatic garage door opener runs but door doesn t move.
Check the circuit wire for connection problems using a voltage tester if you can t find any problems inside the motor.
In a typical situation the motor for your garage door opener should stop running once the door has closed.