Clicking the remote at that point just closes it.
Genie garage door only goes down a few inches.
It goes partway down reverses direction and goes back up again.
This just started a couple weeks ago.
If it is a new installation check the postion of the door arm.
Genie garage door only moves a few feet and stops and when you push the button again it moves a few inches or a foot down.
If the door is working properly it should be easy to lift by hand.
The garage door can be operated manually by disconnecting the garage door opener from the door using the red pull cord.
Check if the limits are properly set.
The transmitters remotes will not work to close the garage door.
Make sure only the safe t beams that came with this garage door opener are installed.
Ever notice how it is easier to pull a wagon over a curb than it is to push it.
This is almost always the result of a dirty or obstructed safety feature.
Garage door starts down then stops and goes back up or safe t beam system malfunction.
It will make troubleshooting later much easier.
Continue to turn the down limit adjustment until the door opens and closes properly.
Same result with remote or wall switch.
My garage door opens about six inches and stops i press the button twice so it will stop going down and then is goes up another 6 inches or so.
Remember that sometimes a garage door opener can increase the binding in a door just because of the way it pushes the door down.
For most doors a complete rotation of the screw allows the door to advance 2 inches.
Adjust the limits as needed.
I have a genie is isl ims series garage door.
Try to operate the garage door manually this helps you determine if the problem is related to the door or the motor.
Try to lower the door.
In fact you really should read the entire garage door repair article.
Check if the safe t beams red led light.
The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors.