To try and correct the problem make sure the eyes on the sensors are clean the wire connections are securely fastened at the sensors and motor head and the eyes are directed at each other.
Genie garage door not responding to remote.
The method to reengage the carriage depends on the model of garage door opener you own.
The most common cause of garage door remote control failure are weak or dead batteries.
Quickly test the quality of your opener s wiring by following these steps.
Your garage door may be disconnected from the opener.
How to fix a garage door opener remote that has stopped working check the batteries.
Check that the emergency release cord has not been pulled.
Dirty worn or wet contacts inside of the battery case inhibit the electrical current.
Unplug the opener and disconnect the two wires from the motor reconnect your machine to power then clear its memory and reprogram all remote controls unplug the device for a second time and reconnect the control wiring to.
Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings.
Check the battery contacts.