Press and hold the wall console button until the garage door is completey closed.
Genie garage door keeps running.
The lenses will most likely be attached to metal brackets attached to the garage door frame.
If your garage door is closing fully and then reversing to open again then it may be due to a problem with the close limit switch.
If an operational problem exists and the garage door opener will not close the opener can be forced to close.
Locate the lens on each side of the garage door at the bottom.
Check for interference from adjacent photo eye sensors of any brand.
Check garage door for binding.
In order to fix this you ll want to make small changes to the close limit setting until the door opener knows to stop once the door has reached the floor.
This is an easy fix.
Pull emergency release cord and knob toward the motor.
You may need to give the cord a slight yank to reconnect.
If your genie garage door opener sounds like it s running but not moving and making a grinding noise it could be a coupler.
Door starts down then stops before it is closed.